CJSP109 Interpersonal Communication Skills


Critically analyze the role played by the registered nurse in providing safe, effective quality care that is consistent with recognized benchmarks.Introduction.

This section should contain a brief introduction to the main concepts of the title as well as a detailed understanding of their importance.

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Your essay’s structure and outline will then be required.

This stage is where you can narrow your focus, but it is crucial that you give a reason.

Main Body.

In the main part, you will present a balanced and focused argument about the essay title. Additionally, you will critique some tensions within the literature. This will explain why you choose those perspectives.

For a comprehensive evaluation of relevant literature, it is necessary to read the material in question and to present a critical debate using national and international perspectives. Next, you must decide on a position based primarily on what you have observed and consulted.

Students are encouraged by their professors to include their own experiences and knowledge into the debate.Conclusion.

The conclusion will include a summary of the points you have discussed in your essay. You should also state how you envision this developing.

The conclusion should contain recommendations for practice, and suggestions on how other factors could affect the implementation of those recommendations.Essential Requirements.

NQAI 8 level 8 requirements are met by students.

This means students must show knowledge, comprehension, application, analysis as well synthesis and evaluation.

Answer to Question: CJSP109 Interpersonal Communication Skills


High-quality nursing is about providing care that protects patients and treats them with respect, dignity, compassion, offers them choices, eliminates medically acquired disease and infections, and gives them choices.

According to the United Kingdom Department of Health (UKDH), nurses are required to practice with the best possible healthcare evidence to ensure safe, mutually beneficial and healthy practice for patients, other healthcare providers, and nurses.

Healthcare interventions should not be harmful or counterproductive for the patient.

Instead, they should be beneficial and therapeutic.

In addition to their professional duties, nurses should recognize the need and obligation to respect religious beliefs, disability, sexual orientation, gender, and dignity of the patient. This is especially true in multiracial or multiethnic settings such as the United Kingdom.

It is interesting that registered nurses are expected to have a high level of compassion and empathy for patients.

This review will critically examine the role registered nurses play in ensuring safe and efficient quality care.

Roles for Registered Nurses

According to the Royal College of Nursing 2003, registered nurses and trained nurses both have different responsibilities.

These roles involve promoting good health, caring for individuals, especially during times when their health status may be negotiated, facilitating and encouraging independence, offering assistance, meeting the needs of patients as well maintaining or improving the quality of life.

Registered nurses are required and mandated as professionals to maintain a high standard of professional accountability and proficiency in practice and in all aspects of the professional realms.

It is important that the Nursing and Midwifery Board of Ireland (the professional body that regulates and controls nurses and midwives) is noted.

To ensure high quality healthcare, nurses, staff nurses, as well as nursing students, are bound to the codes of conduct of the nursing council.

It is important that registered nurses are aware of their professional obligations. Failure to comply with their codes can result in poor delivery of care and loss of individual accreditation.

Principles for Registered Nursing Practice in Ireland

The Nursing and Midwifery Board of Ireland established nursing principles that must be followed by all registered nurses in Ireland.

These are the principles that govern the role of registered nurses in providing safe, effective healthcare for patients.

Jackson & Irwin (2011) state that registered nurses must treat their patients with dignity, humanity, and respect.

They must have a deep understanding of the individual needs and compassion of their patients and offer care that respects all.

According to World Health Organization (Card 2017), health is a person’s overall physical, mental, and social well-being.

Some researchers claim that the definition of health in the world health organisation is too broad.

This definition doesn’t include all the possible descriptions of a condition or disease.

It is important to note that the nursing model includes health as a key factor.

Therefore, registered nurses play an important role in providing health care.

Individuals and patients should be treated with dignity regardless of race, cultural background, gender, age or disability.

Therapeutic communication is vital in the provision safe and quality healthcare. It allows registered nurses to build a relationship with their clients.

Another principle of good practice that ensures the quality delivery of healthcare is that registered nurse and other staff members take full responsibility for the care given and are held accountable for their actions and judgements (McKenzie & Manley (2011)).

This means that they should act and judge in a way that reflects the needs and decisions made by patients, families and carers.

All actions must comply with the requirements of law and professional bodies.

According to the Royal College of Nursing (2003 and Nursing and Midwifery Council, Bostock-Cox (2015), registered nurses are responsible in any way they act, particularly if the patient’s dignity is not respected.

The registered nurse must respect confidentiality rights of patients. This principle is enshrined and stated in the Data Protection Act of 1987 (Manley, Watts, Cunningham & Davies, 2011.

The Irish human right and equality also recognizes confidentiality.

Registered nurses must ensure confidentiality for patients in order to ensure high quality healthcare delivery as required by law.

Registered nurses are required by law to offer quality healthcare and include patients and their families in making decisions.

Moral dilemma and ethics for ensuring registered nurses deliver quality healthcare

Byrd & Winkelstein (2014, p. 3) Ethics can be defined as the standards of behavior registered nurses should follow when providing client care (Byrd & Winkelstein, 2014).

On the other side, moral refers to an individual’s behavior standards regarding the difference between right and wrong in their conducts, attitudes, and character.

Nursing and Midwifery Board of ireland stated that nurses are accountable for their ethical behavior.

You should note that ethics and moral can be interchangeably used in different kinds of literature.

Registered nurses must follow four core moral principles in order to improve the quality of patient care.

These four moral principles are autonomy, justice, equality, and justice.

Autonomy refers to the state in which the wishes of an individual patient are respected. However, such wishes may be contrary to those of a registered nursing staff member.

Nonmaleficence is the principle that patients should not be exposed to danger or harm intentionally.

Beneficence is a requirement that registered nurses are only allowed to engage in activities that are benefiting their clients and the people who support them. Justice requires registered nursing to be fair and defend their actions against others.Nursing Principles In Practice

During my vacations, I was an intern at my local healthcare center.

What I have learned through observation and the guidance provided by other registered nurses was that clients’ health comes first, regardless of whether a registered takes any action.

Management required that all staff members at the center practice person-centered health care. This means that all those involved in the treatment process and care are included in the process.

This allowed for all the inputs to be taken into account during the decision-making, which was not possible with the traditional model in which only the healthcare provider is the ultimate decision maker.

I learned that the Nursing and Midwifery Board of Ireland’s principles are very prudent in guiding the practice of all registered nurses and staff.


Registered nurses and all other nursing staff members must follow the principles of nursing and the regulations established by international bodies like the World Health Organization (Buttigieg Rathert & Eiff. 2015).

Registered nurses need to make sure that all rights are respected by clients and other individuals when they deliver healthcare.

Poor service delivery is possible if other people disrespect the dignity and rights of the patients.

Refer to

Practice Nurse vol. 2017, 2017: “New credential for advanced-level nurses” 47, no. 6, p. 8,

“The Royal College of Nursing Research Society, Nurses, and Research Ethics”, 2003, Nurse Researcher. 11, no. 1, pp. 7-21,

Bostock–Cox, B 2015. ‘The Nursing and Midwifery Code. Making It Work for You and Your Patients.’ Practice Nurse. vol. 45, no. 4, pp. 34-37,Buttigieg, SC, Rathert, C & Eiff, W von 2015, International Best Practices in Health Care Management, Advances in Health Care Management, Emerald Group Publishing Limited, Bingley, U.K.,

Byrd GD & Winkelstein P 2014: ‘A comparative study of moral principles & behavioral norms in 8 ethical codes relevant for health sciences librarianships, medical informatics & the health professions. Journal of the Medical Library Association. 102, no. 4, pp. 247-256,

Card, AJ 2017, Moving beyond the WHO Definitions Health: A New Perspective For an Aging World & the Emerging Era for Value-Based care,’ World Medical & Health Policy. Vol. 9, no. 1, pp. 127-137,

Jackson, A & Irwin W 2011, Dignity, humanity and equality: Principles for Nursing Practice A,’ Nursing Standard. 25, no. 28, pp. 35-37,

Kessler I & Heron (P 2001), ‘Steward Organization: The Case of Royal College of Nursing,’ British Journal of Industrial Relations. 39, no. 3, p. 367,

Manley K. Watts C. Cunningham G. Davies J 2011, ‘Principles of Nursing Practice. development and implementation.’ Nursing Standard. 25, no. 27, pp. 35-37,

McKenzie C & Manley K 2011, Leadership & Responsive Care: Principles of Nursing Praxis H’, Nursing Standard. vol. 25, no. 35, pp. 35-37,