I have done my post graduation in law, specializing in the ethics, code of conduct and healthcare legislation. I have worked as support care worker and have successfully completed my certifications in managed learning environment, promotion of safe therapeutic services and first aid and basic life support. I have strong communication, interpersonal and analytical skills, with an aptitude for leadership, time management and motivational skills. I also possess sound negotiation and conflict management skills that have helped in my professional work as support care worker. However, I am very sensitive to the plight of others, and get too much emotionally attached with my clients, in an attempt to help them better. I also try to take most of the burden of my team upon myself, trying to get done as much as possible, instead to getting help from my team. I am highly motivated to succeed, and to provide the best support to my clients, and ensure their overall well being. I believe in a holistic approach of help, meaning that clients often have needs that span across different levels: biological, psychological and social, which implies that care for them must also span across those same dimensions of needs. In my academic discourse, I have understood the importance of how a safe and interactive environment can promote development, for example using information technology can be utilized to create a stimulating environment that promotes cognitive development, or support for personal and career development can assist the clients to get access to employment options. While learning about promotion of safe and therapeutic services, I got the chance to develop my communication and interpersonal skills through teamwork, and learnt of strategies of promoting a safe and sound environment for the treatment of the care users. My effective learning skills further developed with my certification on first aid and basic life support program, that taught me how to respond to emergency situations, and making quick calls regarding the care provided. I was able to successfully incorporate my knowledge in my professional work, to ensure efficient providence of care for the clients or service users. I was able to utilize information technology in the creation of emotionally enriching environments for clients with mental health issues, facilitating their cognitive development, apart from helping them to develop key skills needed to acquire employment. Working as a team while promoting safe and therapeutic services allowed me to understand the importance of leadership, interpersonal and communication skills for an efficient team work, for which I devoted my time and energy to master such attributes. Also, I understood the importance of lifelong learning as a professional in the providence of care for individuals, in order to understand better the causes of suffering in order to relieve them of it. Overall, my growth as a care support worker occurred through a culmination of my academic discourse, my practical experience and my lifelong learning outcomes through different certification and specialization courses.
Current Up-To-Date CV:
I am a law graduate, with a natural aptitude for helping people, and possess strong ethical and moral principles, developed through my years of training and professional practice. I am friendly, honest and approachable, and highly motivated to achieve further success and growth in my sector. I thrive with challenges, finding out opportunities within them, and continually picking up new skills and abilities.
Strong communication skills, being able to utilize both verbal, non verbal or behavioral forms of communication
Strong interpersonal skills, enabling me to interact with ease with a wide variety of people in different scenarios
Excellent analytical skills
Aptitude for conflict management and negotiation skills
I am very strategic in my actions, planning out the design before I implement it.
Time management skills
Strong leadership qualities
Currently working as care support worker
Post Graduation in Law
Specializations in ethics, code of conduct and healthcare legislations
Certification in Managed Learning Environment
Certification in Promoting Safe and Therapeutic Services
Certification in First Aid and Basic Life Support
To help people, especially those who are disadvantaged and helpless.
Reflection On Appropriate, Sensitive Compassionate And Effective Interpersonal And Communication Skills With Variety Of People And Settings:
One of the domains covered in my post graduation in Law was ethics and code of conduct in healthcare. I was able to learn how moral principles, values and beliefs are important for medical care. Bioethics provides us with an understanding of right from wrong, increasing our comprehension on human rights, and duties towards others, thereby enabling me to make right, fair and sound choices in the providence of healthcare. The Hippocratic Oath helped me to appreciate the values of tenets like: unity with physicians and teachers; Beneficence and non-malfeasance to patients; non assistance to suicide or abortion; leaving surgeons to take care of surgical procedures; not harming (or seducing) patients; maintaining confidentiality. Further, learning the guidelines laid out by the General Medical Council and British Medical Association (1981) in the Handbook of Medical Ethics, I was able to understand the basic principles around which medical ethics revolve: 1) Respect for Autonomy; 2) Non-malfeasance; 3) Beneficence; 4) Justice (Vtethicsnetwork.org 2017). The British Medical Association outlines the various domains or scenarios within healthcare, where ethics and code of conduct can be applied to: Armed Forces Medical Unit; Healthcare for children; Health Record Confidentiality; Conflicts of Interest Situation; Obtaining Consent; Day to day scenarios involving healthcare and law; Expressing Doctors Belief System; Medical Student’s practice; Mental Healthcare and Capacity Building; Social Media usage practices and guidelines. Ethical scenarios related to each of this domain are also outlined in the BMA website. I was able to utilize the understanding of ethical code of conduct in my professional practice, maintaining the respect for autonomy of the patient enabled some of my elderly clients, make decisions about their prognosis and treatment. I was also able to keep their wishes at the centre of my decisions, constantly updating them about their treatment and progress. It allowed the clients to express more comfort with the care program, and fostered more participation from them.
I understand the necessity for the codes of Non-Malefescience and Beneficence for the patients, that prevents healthcare professionals to abstain from any activity that can cause harm to the patient (it is supported by moral axioms like: not to kill, not to cause pain or suffering, not to incapacitate, not to deprive others of the benefits of healthy life) or impose any risk of harm on them, and contribute to the welfare of the patients (involving taking steps and measures to help and support the well being of the patients). I also understand the importance of individuality and confidentiality needs of the patient. Working with clients with emotional and learning disabilities provided me an exposure to how each client might have different needs related to their welfare and health care. Different types of disabilities or conditions needs tailored support to address the challenges posed by the conditions, both on the biological, psychological and social domains. Each client having their own specific need became my key consideration in my practice, thereby allowing me to help each of them in ways most effective for them, involving strong communication, interpersonal and emotional intelligence.
I always tried to keep my own views and biases aside while dealing with client with lifestyle issues. Even though I believe that smoking, drug abuse or alcoholism can have tremendous negative impact on health, I did not impose such ideologies when dealing with clients with such problems, instead, an approach towards educating the client on the effects, allowing autonomous decision to maintain healthy lifestyle was effective in helping them to quit smoking, drinking and drug use, in most of the cases. Similarly, understanding the necessity of confidentiality, helped me appreciate why confidentiality of patient identifiable information must be maintained, to prevent abuse of the information, discrimination or stigmatization of the patient, and therefore protect their rights towards equality and dignity. Understanding the Caldicott report further enhanced my knowledge of the different security and safety concerns that can ensure due to non-compliance to the confidentiality protocols. I used the guidelines in the Caldicott Report to record, maintain and share the patient’s information, ensuring against its misuse. I realize that while recording and sharing patient information, it’s important to have a justifiable purpose, that needs to be shared only on a need to know basis with other professionals (only when deemed necessary, or requested by the patient), using only the minimum information (that can be used to identify patient, and hence breach their confidentiality status), being aware of the responsibilities entailed with maintain the confidentiality of patient information (like ensuring the digital data and its access is secure), knowing the legal requirements for confidentiality and ensuring that information is shared if patient’s continued care and support demands so. However, I also realize that there can be scenarios in which the right to confidentiality of the patient can be overridden, such as cases where public health and safety can be compromised, or for administrative and financial calculations or for insurance purposes, or cases related to child protection and drug use. I learnt that consent from the patient is a foremost responsibility of the healthcare provider, providing serious consideration for their wishes in tailoring their care. The diversified needs of the patients also means diversified wishes, and therefore I believe that one must never assume consent from the client or patient, but to obtain it explicitly, providing all the background information necessary to provide consent.
These principles were significant cornerstones of my professional practice, and enabled me to help my clients in an effective, respectful and ethical manner, abiding by the legal framework and keeping the welfare of the patient at the centre of the healthcare practice. I was able to integrate my knowledge of ethics and code of conduct to develop my interpersonal and communication skills, by keeping the basic tenets in mind. I am an attentive listener, which was a vital attribute in the development of effective communication, and to understand properly the needs and wishes of the patients or clients. When working with elderly clients, many of whom were also suffering from age related ailments like arthritis, diabetes, cardiovascular diseases or mental health issues, being able to talk to the patients helped to gain their trust and confidence, and therefore resulting in better engagement from them.
I always showed empathy and respect towards the challenges and suffering experienced by my clients, trying to think from their perspective, keeping their viewpoints and beliefs. I understand how it might feel like to be living with lifelong disabilities, and I always kept that in mind while helping individuals suffering from them. It helped me to differentiate the disease from the person suffering from it, while honesty was the key to ensure that my clients (or their primary caregivers) are always aware of their treatment. Honestly also meant breaking bad news for the patient or their loved ones, which was particularly a challenge and a heartbreaking task, but it ensured that the patient or their caregivers are not kept in the dark regarding the treatment. This additionally, allowed the setting up of more realistic expectations of the patient, like the duration of treatment, recovery chances, expenses and other factors directly concerning the patients. Creating right expectations also ensures that the patients are able to cope better with their challenges, knowing what can be done and what is being done to help them, and enables the patient to make choices regarding their condition, respecting their autonomy. Overall, I have seen that a more effective communication helped in forging trust, honesty and facilitate positive experiences by the patient, and therefore a sense of satisfaction.
I also studied the various healthcare legislations that guide the healthcare policies in the UK. I understood that a knowledge of the legislations were necessary not only to keep my practice within the care framework, but also to detect, if delineation occurs between the practice and the policies governing them. Several key legislations exist governing the UK National Health Services, and these legislatures are aimed to ensure equal treatment and access to healthcare benefits by the patient, respecting their right to autonomy, confidentiality, consent and dignity (Socialist Health Association 2017). It also ensures that the patients are not discriminated based on their age, gender, disability status, race, ethnicity, or medical condition, especially by healthcare organizations and healthcare professionals. The legislations also prevent medical malpractice, and negligence, imposing penalties for such actions (which can cause harm, suffering or pain to the patients, or their families). Simply put, the legislative frameworks of healthcare ensure that ethics and code of conduct were maintained within the healthcare system.
I strongly believe that having strong and thorough legislative framework and guidelines can prevent healthcare malpractice and disasters, as was seen in the “Mid Staffordshire Hospital Scandal” that led to the Francis report, and further legislative amendments, but not before the unnecessary deaths of hundreds of patients (Campbell 2013). The knowledge about healthcare legislations enabled me to really appreciate how the framework fosters the key principles of healthcare practice, keeping the welfare of the patients at the centre of the practice, and I was able to identify legal deviations that lead to medical malpractice.
Critical Analysis On How My Lifelong Learning And And Personal Developments Were Essential Precursors In The Development Of Honesty, Integrity And Competency In My Professional Practice:
Personal qualities like Honesty and Integrity apart from communication and analytical skills played as a template for professional skills like leadership, time management, conflict resolution and negotiation skills, all of which I believe helped me become a more competent and efficient in my professional work. It also helped my forge meaningful work relations, as well as take upon additional responsibilities, that helped me stretch my boundaries of expertise and knowledge. I believe that by constantly facing challenges, I learnt how respond to different situations, a skill that proved to be of much use working with individuals with mental health issues. All such skills were achieved as a part of my academic and professional life, all amalgamating towards a comprehensive lifelong learning trajectory.
My lifelong learning outcomes through my Post Graduation and certification courses helped me to develop the skills of honesty, integrity and competency, which I further strengthened through implementing them in my professional work. My post graduation in Law have me the theoretical perspectives of ethics, code of conduct and legislations governing healthcare. Ethical principles helped me to maintain integrity in my practice, ensuring that no adverse effects befall the clients, while maintain a competent service being provided with them. My Certification on Managed Learning Environment provided me the skill set needed to integrate information technology as well as personal and professional development in engaging my clients in active learning. This was especially helpful while working with children and adolescents with learning difficulties, trying to bridge their cognitive deficits through interactive and stimulating environment. This is supported by many studies that show that enriched environment can promote development of the brain as well as have Neuro-protective effects (Brown et al. 2003; Young et al. 1999).
Helping individuals with learning and intellectual disabilities to acquire key skills to seek, and hold jobs was an effective way of promoting personal and professional development among them, as well as helped my career development, by understanding how to work with my clients. Advances in information technology was an important factor for ensuring the success of these strategies, utilizing computerized learning modules, interactive (video and voice based) presentations, and cognitive tools (like games or puzzles). Moreover, apart from developing cognitive abilities, the interactive environment was able to inculcate a sense of purpose to help my clients to live a meaningful life. My communication skills were further honed by working as a part of a team, collaborating with professionals of other expertise, sharing progress reports and results, to enable efficient delivery of care.
Learning about the Promotion of Safe and Therapeutic Service helped me to identify the key strategies to ensure that the healthcare facilities are not only providing access to therapeutic services, but also to ensure that such is provided within safe and sound environment. Safe and Therapeutic Services has significant benefits as it promotes the development of values compatible with ethics of healthcare, focuses on diversity, helps in the design of multi level strategies (primary, secondary and tertiary strategies) of healthcare, identification of protocols to be undertaken before or after an act of violence. This was an important consideration while working with individuals with mental health issues or learning disabilities. Inappropriate social interaction caused due to learning disabilities or mental health issues frequently could lead to violence among the care users. Understanding how the aggression can be caused by cognitive deficiencies allowed the formation of intervention methods addressing such concerns.
Teaching the clients, especially children with learning disabilities about the correct code of conduct in a social environment, helped to build a social aptitude among them, improving their cognition and reducing the social awkwardness. Furthermore, helping them to have more meaningful social connections also fostered the development of brain centers related to interpersonal and cognitive skills, apart from removing the adverse effects of social isolation. Utilizing the academic knowledge, along with the development of my personal skills in communication and analytical skills helped me to forge competency in my practice, acting as effective precursors of my professional practice.
I developed strong analytical skills while conducting researches on mental health issues, and practices related to its management or treatment, this an important requisite both in my certification courses (promoting lifelong learning) as well as in my professional practice, which was an important measure to develop competency in Evidence Based Nursing Practices. The importance of an aptitude for management skills like leadership, negotiation, conflict resolution, strategic decision making and time and resource management was an important aspect of my overall development. My academic discourse helped me understand the necessity of such skills, and provided the resources to develop them, while in my professional work, I was able to test those skills, helping me to overcome challenges at work, and mitigate conflicts on multiple occasions. Since working with a diverse team of professionals can also be a challenge, owing to diversity in principles, beliefs and thought processes that can at times be the basis of conflicts. This also helped in my ability consider the viewpoints of others while trying to negotiate or resolve conflicting situations.
These abilities required me to incorporate my sense of ethics, honesty and competency in the resolution of conflicts, ensuring that the resolution does not result in disparity between the conflicting parties, and that both their concerns are taken into account, before getting to a decision. For example, a conflict between the usage of a certain intervention strategy for a client with known drug use problem, involved careful examination of known strategies, and trying to figure which one would benefit the client more, instead of considering them based on the ease of use or the duration of intervention. Similarly, conflicts between clients in the healthcare setup, could be mitigated by facilitating a clear communication to address the concerns leading up to the conflict between them. I believe that such incidents were vital to develop my own interpersonal, communication and negotiation skills.
I was often able to perform the duties of team management at certain occasions (like the absence of managers or team leaders), guiding the new staff, about the various protocols and actions they need to follow in their day to day work. I provided hands on training in the usage of important tools, necessary for the delivery of care (like using computer stimulators and cognitive tools). It also instilled in me the skills of time and resource management, as I understood that both time and resource are limited factors, and hence the best utilization of them, is key to efficiency. One of the highlight of my professional work was championing the implementation of Electronic Health Records, for which I had to develop proficiency for both working with a team of developers and trainers, and then imparting that knowledge with my co-worker, through on job training sessions. I believe all such aspects of learning from both my academic discourse as well as professional practice helped my personal as well as professional development.
Critical Evaluation And Reflection In The Demonstration Of Professional Image In Both Behaviour And Appearance.
An understanding about the psychology on social cognition helped me to truly appreciate the importance of maintaining a good professional image in both appearance and behaviour. I understand that a professional image is a projection of self by an individual that says a lot about their reputation, competency and skills. Such intrinsic attributes are conveyed via different visible factors like the code of conduct, interpersonal skills and dressing sense, and maintenance of an effective professional image entails the proper utilization of these factors. I understand that a good professional image can be highlighted by characteristic factors like appearance, demeanor, reliability, competence, ethics, poise, and etiquette, politeness, written correspondence, organizational and management skills and accountability.
A good professional image allows the the building of trust and mutual respect, with both co workers and clients. Clients find it easier to approach professionals who are not biased, and are deemed efficient and competent. Maintaining such an image, involves the utilization of the lifelong learning skills in the professional practice. Working as a care support worker, I was able to use my knowledge in building an effective and respectable professional image among my peers and clients. My ability to easily communicate with everyone, especially the clients with special needs, facilitated significant progress in my professional career. Gaining trust from both the clients and co-workers helped me work better within a team, as well as alone. Furthermore, my strong background in the legal aspects of healthcare helped me monitor compliance to it, ensuring that all the necessary protocols are being adhered to.
My understanding in human psychology was important factor to realize how good professional image, created by non verbal behaviour, verbal cues and actions can have positive impact in both personal and professional development. Professionally, it helped me reach out to my clients in a more efficient manner, especially in cases of children with intellectual or learning disabilities. Leaning on multiple modes of communication (verbal, non verbal or behavioral) ensured fewer gaps in communication with them. Learning disabilities often results in a dysfunction in communication skills, however, using multiple ways to communicate with such individuals provided better results, and care delivery for them. Working as support care worker also involved advocating for my clients, representing their welfare and needs to concerned authorities and stakeholders, and to identify any threat to the maintenance of their well being. Being involved in multiple presentations as a part of my academic and professional requirements, provided scope for extensive studies and research upon factors that affect healthcare delivery, like analytical skills, or research strategies apart from helping in effective communication. Since, professional image depends both on behaviour as well as appearance, I invested sufficient time to maintain the desired appearance that can foster a good professional image. It is often said that looking the part is an important step towards acting the part, and hence I had to ensure that I had the appearance of the professional role I am involved in.
Since appearance is the first thing that is noticeable in an individual, a good appearance can help to develop a positive image, and vice versa, and this applies to both professional as well as personal domains. I specifically laid emphasis upon learning the right kinds of body language and facial expressions as an effective non-verbal communication, which had significant impact while communication with mental health patients. Factors like maintaining eye contact, frequent smiling, having a correct sitting posture, using non verbal nods, firm handshake, maintaining a calm demeanor, and showing interest wherever needed, facilitated effective communication, and lesser misunderstanding or communication breakdown. These were also pivotal to build rapport with the patients and their primary caregivers/family. Therefore, clients felt more comfortable talking to me, and I always encouraged them to approach me whenever they wanted, without hesitation. It created in them a sense of trust and confidence in my abilities to help them. Sometimes however, this also resulted in having too many expectations, which are beyond my abilities. To resolve such scenarios, a clear communication regarding how and in what different ways I can assist would be outlined, so that the clients can set a more realistic expectations.
Overall, a positive professional image was vital in enabling a meaningful relation with the clients and foster effective communication while maintaining the professional competency through integrity, honesty, hard work, and clarity of action.
Critical Evaluation Of My Previous Learning Experiences Providing Evidence Based Solutions To Problems Or Questions
The importance of evidence based nursing practice was ingrained during my learning experiences, using the knowledge and information provided by existing researches to use in my professional practice. Working as a care support professional, I had to constantly update my knowledge on mental health issues, trying to find different intervention and rehabilitation methods that are supported by strong evidence. This allowed me to provide care based on the best known knowledge that are built upon strong theoretical foundations, and have seen significant success rates. For example, referring to studies that showed that brain and cognitive development could be fostered in an enriched and interactive environment was a key to include cognitive development tools like computer simulation, games and puzzles to create an enriched and interactive environment for the clients. Being able to refer to other research works also helped me develop my analytical and critical skills, being able to identify strengths, weaknesses and limitations of the study, and understand the scope for generalization of the results.
Learning about basic life support and first aid was an important addition to my skills. In my professional career of working with mental health issues, I have seen several incidents where the clients ended up hurting themselves or others around them. Being able to administer first aid to them on the spot, I was able to provide immediate care for them, instead of having to wait for the first aid nurses. It also meant I took off some of the workload from my co-workers, and helps them. However, it also resulted in an increased workload for me, as I tried to get most of them done myself. I understand that being a good team leader would also mean being able to delegate the work to the team members, managing both the time and resource effectively. However, I believe that by reducing the load off my team members also enabled them to utilize that time to further develop their learning about their jobs and responsibilities, providing those hands on training in the various aspects of the job.
I have always emphasized on the necessity of being ready for emergency situations, and I always tried to ensure that my team members are also ready for the same. I was also able to train many of my co-workers in the process of CPR, and manage choking hazards, which were a common necessity in healthcare service especially working with elderly clients or children with learning disabilities. A part of the responsibility as a care worker was also to reduce the risks of hazards within the healthcare facility. My knowledge of mental health conditions was important to help me understand how learning disabilities can cause a reduced ability to take proper self care, and my aim was to enable such individuals to develop skills needed to do so, that also meant averting from any behaviour that can cause self harm.
I had to master considerable patience while working with such individuals, knowing that more effort is needed for teaches them, and for them to overcome their cognitive challenges. The certification program in Promoting Safe and Therapeutic services enabled me to use study models, compare and analyze them for correct implementation. This enabled the providence of solutions and support based on evidences from other studies. My extensive researches on mental health issues helped me identify different intervention strategies based on their body of evidences, and implementing them in my practice (like building an enriched environment). I was also able to involve many of the children in the healthcare facility, who was suffering from mental health issues to get involved in group activities, like learning to draw, paint, sing, or play instruments. This was based on many bodies of research that shows music training can develop brain and cognition (Schlaug et al. 2005; Craik and Bialystok 2006). Utilizing such new approach helped to deliver care with an increased efficiency and electivity, and I have seen improvement in many of my clients from the therapy sessions.
I was also able to use the same approach for older clients, many of them suffering from dementia or neurodegenerative disorders, helping to slow the progress of the disease, and its debilitating effects. Engaging them to play board games, chess, puzzles or Sudoku provided them with an interactive environment, while I also provisioned the elderly patients to be trained in tai chi, that had positive results in the reduction of their stress levels, apart from helping to regain strength and vitality, regulating blood pressure, improving circulation, allowing good sleep, and maintenance of a good posture. These approaches helped the clients to manage their condition better, and thus promote their physical and mental well being. Improvement of cognitive abilities among the adolescents and young adults enabled them to overcome the challenges of mental health problems, and develop skills to obtain employment.
Various studies have shown that employment can have a positive effect on the mental health, while poor mental health is associated with a lack of employment opportunities (Paul and Moser 2009; Strandh et al. 2014). Also, employment brings opportunities for social interaction that further enhances the social cognition, and improves their self confidence. In my practice I found that many lf the children lacked self confidence, and felt isolated because of the fear of being humiliated. However, these challenges became much less once they started to be involved in group activities, and the results of the effort were exhibited my marked increase in confidence and their increased ability to engage in social interactions. I however, always ensured that all such can occur within a safe learning environment for the patients.
I had to prepare reports of progress frequently, to map the development plan of the clients, and sharing them with other professionals in the team. I was able to implement my assessment, analytical and summarizing skills to create verbal or written reports on the clients. My sound and precise written reports were used to prevent delineation of the care plan from the objective, and take measures to align the care plan if delineation did occur. A good report enables a better understanding of the scenario, identifying patterns, risks and mediators of care. It also helped the development of a positive professional image, as my co-workers relied on my skills in making well structured and informed reports. My strength in legal understanding also meant I was able to incorporate in my reports the legal aspects of care, and helped to bridge the gap of communication between the doctors and legal system (medico-legal reports).
Being comfortable with information technology also helped me use it for faster generation of reports, and sharing of them between departments. This was an important professional achievement for me, as I proved my value as a care support worker, in the delivery of safe, efficient, competent, and effective care, based on the principles of ethics and welfare of the patients. Furthermore, it also helped me to keep on developing my skills as a professional, expanding my horizon of knowledge and abilities.
My Developmental Plan To Address The Key Learning Needs, And My Limitations In Knowledge
I am highly motivated to further develop my abilities and competency as a professional, through continued learning and providing care. In my work in Support Care, supporting the providence of healthcare is not only my professional and ethical duty, but it is also a moral one. To ensure my continued growth and lifelong learning, a developmental plan, involving further certification programs to add to my skill sets. I also plan to further my depth of knowledge on the legal aspects of healthcare, and how they can be further utilized in my professional practice. Using the feedback from my assessments during my academic course, I was able to develop key skills (like analytical, conflict resolution, negotiation, time management and leadership skills) needed to be a more competent professional.
Working with a team, enabled to fully utilize those abilities into practice, moreover, it helped me realize the necessity of such abilities in my profession. However, I recognize further scope of enhancing my knowledge in management skills, to be able to diversify my effort, and help more people in need. This would understandably entail further devotion of time and effort. Helping people is a philosophy that I believe in, and through my learning and practice, I was able to inculcate such values in my work. I intend to continue on the growing trajectory, as such is imperative in my profession.
Another reason, I feel highly motivated to learn continually, is due to the constant advances in our knowledge. While studying the vast literature of other researches, I was able to find continually novel and new evidences that changed our understanding of mental health and of strategies that can help to improve and maintain it. Being aware of these new approaches helped me design my own, and this in itself is a justification enough for me to continue my practice of reviewing literature and analyzing/critiquing them. I also realize that I am an emotional and sensitive person. The suffering and plight of others is unsettling for me, and it drives me to work hard, and to help them. I also tend to get emotionally attached with my clients, especially the children and elderly, understanding their need for emotional and psychological support. Due to this, I often stretch myself too thin, trying to get most of the work done myself. Even though it helped me to face new challenges regularly, both within and at the periphery of my expertise, and facilitated me learning, I need to learn how to be able to delegate some of the responsibilities to my co workers and team members. I know by doing so, I can mentor the new and inexperienced staff to learn from the job faster, and more efficiently. Also, as a professional, I need to learn to exercise more control over my emotions, and know when to look at things from a neutral perspective. I believe that such ability is already primed in me through leadership and team work; however I also need to use the same approach while working with children and elderly with mental health issues. I believe by the culmination of my continued learning and professional work, I will be able to achieve further growth and success in my career, and enable me to be a more efficient and dependable worker.
Working as a care support worker, with degree in law provided me the opportunity to help people in need. I was able to grow my knowledge in the legal aspects of care, as well as develop an ethical standard to maintain a professional image and code of conduct. My efficiency, honesty and clarity of thought have helped me to achieve success in my professional career, and to be trusted with responsibilities beyond my initial scope. I was able to gain trust and confidence from both my co workers, who liked working with me, and with my clients who found it easier to approach me for any for any challenges they might be facing. I was able to build a solid foundation of communication with them.
My certifications in Managed Learning Environment, Promoting Safe and Therapeutic Services and First Aid & Basic Life Support further developed my skills building effective management and organizational skills, along with strengthening my interpersonal approach. Supporting clients while working with community was an important growth towards learning how to work as a team, and I was able to quickly understand the principles of team management, and used that to manage my own team. The learning outcomes also helped me to develop strong analytical and research skills, which were necessary to stay up to date with latest studies in healthcare and management, enabling me to utilize that knowledge in the practical field, and scope for reviewing them.
While working with individuals with mental health issues, or learning disabilities, I was able to fully comprehend the necessities of trust, honesty and integrity, understanding how the patients can be adversely affected if such professional requirements are not met. Through my continued professional work and learning experiences, I developed a working solution to deliver efficient and effective care, amalgamating my personal and professional skills to work, and utilizing the available academic resources to support it. Involving information technology, like Electronic Health Records also increased the overall efficiency of the system, reducing the number of errors, and enabling more efficient and fast access and sharing of information between the concerned professionals as well as the primary caregiver or family of the patients.
I was able to gain trust through my professional and personal aptitude, from my clients and co workers, helping to create a positive work culture. I believe that my strong motivation and aptitude of helping people acted as a strong drive towards excellence, as I always strived to achieve and exceed my expectations. These improvements were reflected through an enhanced sense of satisfaction experienced by my clients, which was a reward in itself.
I still believe that I can continue on this learning and developmental journey through my career, thereby further expanding my abilities, and scope and be able to help more and more people in need. This is not only my professional objective, but also a personal one, that is founded on my philosophy of caring for the needy and challenged. I believe that by sufficient help, their quality of life can develop, and enable to live a more meaningful and productive life.
Bma.org.uk. (2017). BMA – Ethics. [online] Available at: https://www.bma.org.uk/advice/employment/ethics [Accessed 22 Dec. 2017].
British Medical Association, 1981. The handbook of medical ethics. British Medical Association.
Brown, J., Cooper?Kuhn, C.M., Kempermann, G., Van Praag, H., Winkler, J., Gage, F.H. and Kuhn, H.G., 2003. Enriched environment and physical activity stimulate hippocampal but not olfactory bulb neurogenesis. European Journal of Neuroscience, 17(10), pp.2042-2046.
Campbell, D. (2013). Mid Staffs hospital scandal: the essential guide. [online] the Guardian. Available at: https://www.theguardian.com/society/2013/feb/06/mid-staffs-hospital-scandal-guide [Accessed 22 Dec. 2017].
Craik, F.I. and Bialystok, E., 2006. Cognition through the lifespan: mechanisms of change. Trends in cognitive sciences, 10(3), pp.131-138.
Cross, I., 2001. Music, cognition, culture, and evolution. Annals of the New York Academy of sciences, 930(1), pp.28-42.
Paul, K.I. and Moser, K., 2009. Unemployment impairs mental health: Meta-analyses. Journal of Vocational behavior, 74(3), pp.264-282.
Schlaug, G., Norton, A., Overy, K. and Winner, E., 2005. Effects of music training on the child’s brain and cognitive development. Annals of the New York Academy of Sciences, 1060(1), pp.219-230.
Socialist Health Association. (2017). UK National Health Service law. [online] Available at: https://www.sochealth.co.uk/national-health-service/health-law/ [Accessed 22 Dec. 2017].
Strandh, M., Winefield, A., Nilsson, K. and Hammarström, A., 2014. Unemployment and mental health scarring during the life course. The European Journal of Public Health, 24(3), pp.440-445.
Vtethicsnetwork.org. (2017). Vermont Ethics Network. [online] Available at: https://www.vtethicsnetwork.org/ethics.html [Accessed 22 Dec. 2017].