1. Health care is still in its infancy when it comes to risk management.
This week’s readings include a link to the Health Care Compliance Association. They discuss the responsibilities of a compliance manager or officer in different types of health care organizations.
These job titles include compliance manager, chief risks officer, compliance consultant, compliance officer and risk manager.
Exhibit 2.4 on page 59 in the Carroll textbook lists the key responsibilities of a chief-risk officer.
Check out this exhibit.
Take a specific area of responsibility and discuss the activities that could be done.
2, Health care institutions are working towards a “just cultural.”
In the past, the medical culture was one among the “ABCs Accuse. Blame. and Criticize”. (Carroll. 2009, p. 95).
The patient safety movement is in full swing and the need for a new organizational cultural has been recognized.
The “just Culture of Safety” is a shared set of values, guiding beliefs or ways of thinking.
Choose a area or hospital that provides health care services (e.g. skilled nursing facility, hospital, physician’s practice, dental office), group home, assisted-living facility, etc.
You are a consultant in risk management.
Discuss how you would implement the idea that there is a “just culture” within your organization.
Discuss the topic with the administrator. Respond to at most two other learners.
Give your opinion about why you agree or disagree and what additional thoughts you have to create a more just culture in your organization.
Is this a feasible plan for your organization.
Answer to Question: NSG 310 Introduction To Professional Nursing
A Health Care Organization’s Chief Risk Officer Is Responsible
The chief risk officers is responsible for managing the risks and competitive threats to healthcare finances and capital.
The CRO manages operational risk and mitigation to avoid losses caused by failed policies or systems.
The size of the industry determines the responsibilities of the CEO.
The CRO generally is responsible for risk management. This includes identifying risks and mitigation actions (Labelle & Rouleau (2017)).
As you can see, the healthcare sector continues to grow rapidly and undergoes rapid transformation.
Chief risk officers are trained in managing different issues in different settings.
The company in which the risk manager works determines what their responsibilities are.
These officers have the following areas of responsibility:
Finance and Insurance
Healthcare for the psychological and physical well-being of peopleEmergency preparedness
These officers are responsible for identifying and evaluating the risks in order to protect the employees, patients, and visitors.
According to the Centers for Disease Control (CDC), prolonged use or catheters can lead to infection.
This study led to the creation of a risk management strategy that was recommended by the officer.
This is how potential risks can be assessed and measured by an organization’s chief risk officer.2.
Introduce the concept of a “Just culture” within a healthcare organization
Sometimes in healthcare, an individual can be lashed for making a mistake. But it doesn’t matter if he/she made the mistake.
Just culture is an environment in which workers can trust each others and are rewarded when they provide safety information (Dekker 2017.
As chief executive officer of a hospital the policy of just cultures was introduced to me. The following guidelines are for ensuring that the workers follow the policies:
To ensure patient safety.
To speak with the staff regarding safety issues.
Safety education for new employees and medical staffs during orientation.
To plan an emergency intervention for any patients or their families. Staff will need to discuss the progress of the plan with other hospital staff members.
This does NOT mean that anyone will be punished. However, this approach helps to identify the problem, understand the error and determine the best actions to reduce it.
This is how it can be seen that the introduction of the just culture policy within an organization reduces the chances of making mistakes.
This reduces the fear that people will report errors and prevents them from happening again.
This policy creates an environment that allows everyone to share their vulnerabilities and report any failures or errors to the organization. (Petschonek, et al. 2013).References:Labelle, V., & Rouleau, L. (2017).
The institutional work and profession of hospital risk managers: Democraticizing and professionalizing the risk management process.
Journal of Risk Research (20(8), 1053-1075.Skurka, M. A. (2017).
Principles and organization for managing health information.
John Wiley & Sons.Dekker, S. (2017).
Just culture: Restoring trust & accountability in your organisation.
CRC Press Taylor & Francis Group.Petschonek, S., Burlison, J., Cross, C., Martin, K., Laver, J., Landis, R. S., & Hoffman, J. M. (2013).
Development of the Just Culture Assessment Tools (JCAT): Assessing the perceptions among healthcare professionals in hospitals.
Journal of Patient Safety, 9(4). 190.